Payment
We accept bank/wire transfer and Paypal.
Customers with shipping address in Croatia can also use Cash On Delivery (placanje pouzecem). Payment method options are visible during checkout.
All information is secure and encrypted when you transmit data through our website. Secure shopping is guaranteed.
Shipping options
Shipping is calculated automatically in you cart (Croatia Post priority registered shipping service). This includes shipping, handling and insurance. Tracking information will be available at 17track, USPS and EMS web tracking services. We can also use EMS international express shipping service – please, contact us for a quote before ordering.
We don’t use dedicated packaging for our products because we care about environment.
Warranty
All new pickups are guaranteed to be free from manufacturing defects. The warranty applies only to the original purchaser. All pickups are thoroughly tested at various stages along the manufacturing process. Disconnecting the leads at the pickup or removing the coil tape will void the warranty. Breaking the solder joint on pickups with metal covers will void the warranty. Obvious abuse, misuse, or other alteration of the pickup will also void the warranty.
Return policy
- If there is a problem with your order please notify us within 30 days of receipt date.
- Return items must be in new and unused condition for a refund unless damaged upon delivery.
- We will pay return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.)